School Messenger System

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Oct. 5th Message
October 5, 2012 - Test message. 
Our first use of the School Messenger System by Dr. Schumann.
Welcome to School Messenger our official notification system for the Enfield Public Schools. All school messages will be first posted on Twitter (@EnfieldPS) and you can sign-up on our main page and follow us on Twitter. Our School Messenger is automatic and you will receive phone calls to your home phone. You will only need to register (sign-up and login) to change settings (ie. have us call your cell phone instead of you home phone). Please email me "gbourassa" @enfieldschools.org (no quotes or spaces) with your child's name, school, student ID number and I will send you an activation code to register.

Guy Bourassa
Chief Education Technology Officer

School Messenger


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Before you begin, you may want to print these instructions

Instructions

Activating your Contact Manager account to control SchoolMessenger Notifications

The Enfield Public Schools now uses the SchoolMessenger notification system to communicate with parents and staff about emergencies, school cancellations, and general announcements.
You may control the manner in which you are contacted for the different types of announcements using SchoolMessenger’s Contact Manager web site. You may also enter any phone numbers on which you would like to receive text messages.  Contact Manager also works like a mailbox, giving you a place to review messages you may have missed.  Please note there is only one Contact Manager account for each student.

To activate your Contact Manager account, you must:

  • Have a valid email address. If you do not have an email account, there are many sources of free email accounts including the following:

Gmail:         https://accounts.google.com/SignUp?service=mail
Hotmail:      http://windows.microsoft.com/en-US/hotmail/get-started
Yahoo mail: https://login.yahoo.com/

  • Know your employee number (for employees) or your student number (for parents).   Parents can obtain the student’s number from the school secretary or teacher.  The employee number is on each paycheck or call Central Office.
Follow the steps below to activate your account on SchoolMessenger’s secure Contact Manager web site.
  1. Go to this web address https://contactme.schoolmessenger.com/newportaluser.php?u=enfieldct
  2. You will be taken to the Contact manager Create a New Account page where you will need to enter a valid email address, a password, your name, and zip code. You will use your email address and the password you enter here to sign in later. Check theAccept Terms of Service box and click Sign Up when you are done.
  3. Check your email. There will be an Account Activation email from contactme@schoolmessenger.com which contains a link to activate your account. This link will take you to a confirmation page where you must enter your password in order to activate your account.
  4. Once you’ve activated your account, you next need to add yourself to your account.  Click the, “Click here to begin” button.  You need to have an Activation Code.  Parents enter your student's ID number(s). Employees enter your employee number which can be found on your paystub.
  5. Simply follow the instructions on the page sent home to activate your account. 
  6. When you have activated your account, navigate to the Contacts tab and click the edit link to right of your name. There you can check which types of messages you would like to receive and at which phone number or email address. You may also add up to four phone numbers at which you would like to receive text messages.  Make sure that you click Save when you are done making changes.
  7. The phone numbers and email addresses in School Messenger are downloaded from district databases each night.  To change the phone numbers or email addresses, parents should contact the school and employees should contact Central Office.

To log into Contact Manager in the future, go to https://contactme.schoolmessenger.com/.
Thank you for signing up and we hope you enjoy the SchoolMessenger Contact Manager!





Some reasons why the message doesn't get delivered:
Typical reasons for cutoff voicemails.
  • Long gaps of silence at the beginning, middle or end of any answering machine or voice mail greeting.
  • Recordings that sound as if a live person is answering (e.g. “Hello. <<long pause>> We’re sorry, but we’re not available to take your call…”).
  • Calls that are forwarded to other numbers in a way that causes them to be answered twice.
  • Answering machine greetings that begin very loud and then trail off to become very soft causing our system to believe that the greeting message has completed and the answering machine is in the recording mode.


Partial delivery possible causes:

  • Full mailboxes or answering machines.
  • Line echo - encountered most often on digital phone services.
  • Poor cell phone signals.
  • Bad connections on land lines.
  • Answering machines or voice mails that drop calls.
  • Auto-attendant messages that require user interaction to leave messages.
  • Non-standard answering machine beeps.
  • Excessive amounts of background noise.
  • Local phone company switch congestion.
 

No School Call